Payment & Delivery


Payment

We accept credit card payments through our secure gateway. We accept the following cards:

Visa, Visa Electron, MasterCard and Maestro.

Cards are not charged until the order is shipped, and there are no extra fees.

We also accept PayPal (Please note: for PayPal, a 4,2% payment method fee applies).

Bank transfer is also possible.

An invoice is provided with the delivery, and is also available to download for those customers who choose to create an account on the site.

Delivery

We ship world wide via GLS and UPS. All shipments are registered and insured, with tracking number.

International delivery costs are flat rate and are shown on the checkout page, after the billing/delivery country is selected.

Below you will find our standard flat shipping rates:

Country Flat Shipping Rate
Denmark 6 €
Germany 12 €
Sweden, UK, France, Finland, Netherlands, Belgium,
Austria, Poland, Italy, Ireland
15 €
Portugal, Spain*, Czech Republic, Bulgaria, Estonia, Hungary, Latvia,
Lithuania, Romania, Slovakia, Slovenia, Luxembourg
25 €
USA, Norway, Croatia 35 €
Switzerland 38 €
Canada, Greece, Cyprus, Malta, Turkey 45 €
Greenland, Iceland, Faroe Islands 49 €
Japan, Australia, New Zealand 55 €
All other countries 65 €

*Price for mainland Spain only

Delivery times

International delivery times will vary depending on the destination country. All customers will be sent an order update with package tracking details.

Import Duties outside the EU

Please note that customers outside the EU may be subject to import tax charges upon delivery. Fuzz Monster is not responsible for any import charges incurred. Please check with your country’s customs rules and regulations before ordering.

Delivery price exceptions on heavy / large items

There may be extremely rare cases (i.e. orders with very large weight or dimensions), where the flat rate delivery price charged on the website will not cover the actual cost of delivery. In this case we will contact the customer to either: arrange payment for additional shipping cost; or cancel the order at their request.